Our Commitment to Your Privacy
At Unicorn Automotive (operated under 1506718 B.C. Ltd.), we take the protection of your personal information seriously. Whether you are scheduling mobile diagnostic service, submitting a FIN 320 appraisal request, or reaching out to our outreach program, we handle your data with strict confidentiality and in accordance with British Columbia's Personal Information Protection Act (PIPA).
Information We Collect
We collect personal and vehicle details necessary to provide automotive diagnostics, repairs, appraisals, and client communication. This may include:
- Contact Details: Your name, phone number, email address, and service delivery address.
- Vehicle Information: Vehicle Identification Number (VIN), make, model, year, mileage, license plate, and diagnostic error codes or service records.
- Form Submissions: Details submitted through our appointment booking, appraisal request, or outreach application forms.
How We Use & Protect Your Data
- Strict Employee Confidentiality: Protecting customer data is a strict condition of employment at Unicorn Automotive. All team members and technicians sign mandatory non-disclosure and confidentiality agreements governing personal and proprietary information.
- Service Execution: Your contact information is strictly used to perform scheduled repairs, communicate status updates, issue estimates and invoices, or process appraisals.
- Industry-Standard Security: We utilize secure digital systems, encrypted web forms, and restricted administrative controls to prevent unauthorized access, disclosure, or misuse of your personal data.
Data Sharing & Vehicle History Reporting
We do not sell, rent, or lease customer contact lists or personal information to third-party marketers.
- CARFAX Reporting: To maintain complete vehicle history records, service, repair, and mileage details from completed invoices are reported to CARFAX. Client personal contact details (such as your home address or phone number) are never sold or publicized. Clients may request to opt out of vehicle-level history reporting prior to invoicing.
- Legal Requirements: We will only release information if required by law, court order, or regulatory authorities.
Contacting Our Privacy Lead
If you have questions regarding our data practices, wish to update your records, or request an opt-out for vehicle history reporting, please contact us:
Unicorn Automotive (1506718 B.C. Ltd.)
355-46150 Thomas Rd, Chilliwack, BC, V2R 6G3
Phone: 778-745-AUTO (2886)
Email: info@unicornauto.ca